Investment Real Estate – Global Asset Management Solution

Client wanted to operate as “one global investment company”, grow investment portfolios with exponential increase in headcount and costs, and mitigate operational and reputational risk.

Client Profile:

An independent investment management firm dedicated to delivering an investment experience that helps clients achieve their investment objectives.  This firm manages more than $930B in assets on behalf of clients worldwide. They have:

  • Specialized investment teams managing investments across a comprehensive range of asset classes, investment styles and geographies.
  • Totaling close to 7,000 employees in offices across the globe
  • Presence in more than 20 countries

Challenge

Client had different accounting and reporting systems, lack of standard business processes between regions and  even offices within regions. Quarterly reporting took weeks to manually compile and no single source of truth for key financial data. The business has disparate processes for tracking deals under pursuit, deals won, and operational reporting once the asset was under management. There were multiple disparate data sources (Excel, Access, Third Party ERP) with very little to no data governance or documented procedures. This created large gaps in reporting and required multiple manual touchpoints to synchronize and validate data. Relative files such as offering memorandums, underwriting models, and sensitive legal documentation were distributed across multiple file shares and local desktops. Access to sensitive data did not have proper controls in place, and notifications and required approvals as deals progressed lacked automation.

Solution

  • Documented standard business processes, data dictionary and chart of accounts
  • Developed a modern, single point of access solution for front office staff across Acquisitions, Portfolio and Asset Management teams
  • Created dashboards and reporting for Asset and Portfolio Management with monthly and quarterly actuals, budgets and projections
  • Designed and implemented a secure, centralized document repository with standard tagging taxonomy, workflow approvals, and modern search tool

Benefits

  • Investment and property level details are entered one-time
  • Integration of accounting and other operational source systems provide timely, trusted financial reporting
  • Quick and reliable access to fund level, asset level, and investor level reporting
  • Workflow automation for quarterly valuation and client reporting
  • Key Legal and Closing documents are stored securely for auditing and compliance

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