Saxony began by assessing the client’s people, processes, and technology. We wanted to know exactly what goals the client wanted to accomplish, so that we could line up their goals with the roadmap.
There had been some recent turnover inside the organization, meaning that the timing was good to realign staff resources. Utilizing best practices for IT alignment, Saxony developed and submitted a plan focused on resource optimization.
With the right people in the right places, the assessment moved to processes. The goal was to create a plan that was scalable over the next three-to-five years, at least.
A big focus of process optimization for the client was vendor contracts. By not keeping up with paperwork and doing other due diligence around payments and reimbursements, the district was at risk of overpaying or missing out on opportunities to cut costs. In addition, the Covid-19 pandemic presented a sudden need for remote teaching capabilities and management of devices for personal learning. These trends were already beginning to emerge, but the virus proved to be an accelerator.
Saxony began creating a plan focused on both of these issues. Almost immediately, our team discovered a missed vendor reimbursement payment of almost $200,000.
Finally, Saxony created a plan for leveraging technology to accomplish the district’s goals. As mentioned previously, Covid-19 led to an influx of new 1-to-1 learning devices (hotspots, tablets, etc.), each of which needed strategies for support, maintenance, upgrades, and replacement. There were some on prem capabilities that needed to be moved to the cloud – facilitating remote access, improving efficiency, and saving on physical infrastructure costs.